The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. If it is successful only when the door is open, the latch and strike are not aligned as they should be. If you like the design of Premis, but aren't an Apple user or do not require a HomeKit-compatible lock, Kwikset offers SmartCode 915 (standalone) and SmartCode 916 (Zigbee or Z-Wave) smart locks that use a similar design. it was all fine until sunday evening it lost connection. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). LOL. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. This lock is located on our front door fortunately 10’ from the SmartThings V2 hub. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. KWIKSET 99160-002 916 TOUCH SCREEN ZWAVE DB VENETIAN BRONZE. The lock has been working fine otherwise. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. Thanks. Ensure door preparation is in accordance with the door drilling instructions, available online. anyone found a fix yet? The capacitive touchscreen also senses contact quickly for fast code entry and unlocking. I think the outlet may be Zigbee though. It doesn’t bother me much because it doesn’t happen very often. Kwikset Z-Wave SmartCode 916 Touchscreen Venetian Bronze Single Cylinder Electronic Deadbolt Featuring SmartKey Security. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Connecting your SmartThings or Wink hub to Alexa is easy. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock Traditional Style in Venetian Bronze + Amazon Cloud Cam, works with Amazon Key. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. Ensure door preparation is in accordance with the door drilling instructions, available online. You must have the working key to re-key the lock. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. It is not enabled by default. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. ). The exterior can be installed on an outside door but not be exposed to direct weather. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Did you guys figure anything out with regards to this issue? I again had to manually turn the thumb turn and it started working again. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. SmartCode 916 touchscreen electronic deadbolt. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. Some non-essential items may be missing from the box. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. SmartCode 916 is a touchscreen smart lock from Kwikset featuring the company's patent-pending SecureScreen™ technology. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock Featuring SmartKey, ... Another issue with the WiFi not working is I can’t set up the kwikset app so I know who has unlocked/locked the door and when. The fact this thing cost a whopping $200 just makes me go through the agony of working … Cheap Kwikset 99160 017 SmartCode 916 Modern Contemporary Touchscreen Smart Lock Deadbolt Featuring SmartKey Security And Z Wave Plus Venetian Bronze Review : Were brought their keenness to ski shop on with a little dogs from ireland, tubing park is the time and registration to ask about the black lift. Meet the Kwikset 916 Traditional Deadbolt Expand your home security system with the Kwikset SmartCode 916 Touchscreen Deadbolt. The Kwikset Premis lock is an incredible product when working correctly for those in the iOS / Apple ecosystem already and especially if you are already an owner of a HomePod or newer generation Apple TV. I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 Touchscreen Electronic Deadbolt (ZigBee). The Mastercode must be 4-8 digits. SmartCode is a one-touch locking motorized deadbolt. Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. The locks all respond to SmartThings App on our phones instantly. … we just installed the 914 about a two weeks ago. Tustin lever. PROBLEM - When trying to use the touch screen to enter a code, the touch screen does not respond to touch right away. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support Find Kwikset Door Hardware Smartcode Nickel SmartKey on sale at MyKnobs.com. Step 3 Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. Any ideas what could have caused this problem or how could i solve it? I am thinking I am going to have kwikset replace the lock. I have GE light switches about 12’ away from the door lock. Major components of the site will not work correctly if at all without javascript enabled. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Read honest and … Step 1; disassembling . Interesting, 25’ is most likely close enough for most devices, unless you have some thick walls that are blocking the Z-Wave signal strength. ... And Kwikset does not even have its own app for this 916 product. This one happens less often. Make sure the app is open (either in background or foreground) and you are signed in to the correct account in your mobile app. It stays on for a few days then disappears. I have the same problem. If your smart device doesn't vibrate, and the Bluetooth symbol (located at the top of your screen) doesn't flash, this is an indication that there is no Bluetooth communication. It also includes the SmartCode™ 916 Touchscreen Electronic Deadbolt, which provides all the features of SmartCode – including keyless entry – combined with the added convenience and enhanced aesthetics of a capacitive touchscreen, and the Secure Screen™ feature that helps guard against “smudge” attacks. SmartCode 914 is one of the top-selling smart locks from Kwikset. It takes anywhere between 5-10 touches to select a number. Electronic locks are operated by an electronic keypad or touchscreen, and have a back-up keyway. Kwikset SmartCode 916 Z-Wave Touchscreen Electronic Deadbolt with Home Connect Technology, ... After a few months pressing the numbers is not recognized by the screen. Touch screen with palm or back of hand until digits illuminate.2. And the touchpad would not even respond. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. These names are what you’ll use to trigger Amazon Alexa, so us names that are easy to remember like “front door” or “garage door.”After your locks are connected to your smart home hub you’ll enable the skill in the Alexa App by going to Settings>Skills> [SmartThings] or [Wink]> Enable. I have not seen device disconnects in my Kwikset 916 model. There are several threads on distance and network congestion effects on Z-Wave locks, manufacturers and various models. This bundle includes the Kwikset SmartCode 916 Z-Wave Plus electronic deadbolt, one Kwikset Signature Series Avalon handle and two Kwikset Signature Series Tustin levers Works with Amazon Alexa for voice control (hub required, Alexa device and hub sold separately) Does not support unlock by voice at this time With that being said, I am having difficulty setting up push notifications that use pre-defined variables that come with the Kwikset Smartcode. I have to manually lock/unlock to get it to communicate again. Subscribe Subscribed ... schlage connect BE469 touch screen … I would really like to avoid having to reconfigure my locks from scratch. SmartCode 916 touchscreen electronic deadbolt. Today, Kwikset announced its first deadbolts to be equipped with an aesthetically pleasing touchscreen: The SmartCode 916 series. Best regards, steve. First the lock quit reporting the battery level. I really appreciate this info. Premis smart lock is a combination of a … So maybe it’s not the lock itself maybe it’s the hub with certain types of devices under specific conditions. Free Shipping Offer. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. Kwikset SmartCode 914. Once I adjust the temperature by just one degree it talks back to the hub and problem solved. The Z-Wave signal had to travel at least 50’ through several indoor and outdoor walls. This site is best viewed with Javascript enabled. Thanks for the response. This lock connects to a Z-Wave hub or alarm system. So there should be enough signal because of the switch being a repeater. It’s odd but can be a little annoying. Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. If you can move the hub closer to the lock for a test period, you can decide if distance is the issue. Granted it has only been about a week. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Kwikset SmartCode 916 Kwikset SmartCode 916 Touchscreen Electronic Deadbolt – Review ... Unsubscribe from Smart Reviews? I purchased a Z-Wave repeater which was compatible with repeating the signal securely to the Z-Wave lock. we removed it and re-added it last night as well as repaired the zwave network, and it worked before we went to bed, but this morning it was no longer connected again. It is not enabled by default. First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. So I went ahead and repaired my z-wave network in the smart things app. We are not a … SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. Free Shipping @ $49 and No Restocking Fee* Free ground shipping on all orders over $49 per manufacturer, each additional manufacturer will incur a separate shipping charge. Seems to be a little better. But everything is working great now. I have them connected to SmartThings and have been able to use Rboys Lock Multi User app to install multiple codes on the locks. I can’t help but wonder if there’s been a firmware update that’s messed things up. Thanks for sharing this Brad–worked on the first try. Network repair doesn’t seem to help. available on the SmartCode 916 product page online at www.kwikset.com. But yesterday the lock showed online the the smart things app but would not respond to lock/unlock commands. I have 3 kwikset 916 touchscreen deadbolts. Touch lower left area of screen (where Checkmark is … Kwikset SmartCode 915-916: Programming With a Mastercode. Seems random to me at this point. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. I will try to move the hub closer to see if that helps or not. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. Posted Kwikset SmartCode 916 Touchscreen Electronic Deadbolt not able to commission with ZigBee Reference Gateway Kit on Forum Hi Silab Team, We have ZigBee Reference tool kit (EM3588 with Zigbee Gateway) in which we trying to commission Kwikset SmartCode 916 Touchscreen Electronic Deadbolt door lock which is not working. Since I repaired my Z-Wave network and moved the hub closer, my setup has been working flawlessly! Overall these locks are great, and pretty straightforward in terms of programming. Mine is still doing it. 1. The problem has not occured since. It only happens once a week or so. I’m using User Lock Manager v4.1.5, and smartthings : Z-Wave Lock Reporting device handler. The customizable codes and Smartkey features are great ways to share access to the house. Kwikset will make Z-Wave and ZigBee versions of the SmartCode 916 available to professional installers in the first quarter of 2015. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Home Connect technology will allow the lock to talk wirelessly to security and home automation systems via Z-Wave technology. I too moved my hub closer. If you have not already done so, perform the door handing process while the door is open. Free delivery on … The 916 is almost as much as the BE469 (if not, more) and is worse. Product Features Seamlessly manage and monitor your door from anywhere. Read honest and unbiased product reviews from our users. Installs in minutes with just a screw driver no hard wiring needed. Enter your home with a personalized access code and lock your door with the touch of a button. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Realign the door if the bolt does not operate smoothly when opening with a key. The deadbolt is available in polished brass, satin nickel or Venetian bronze. I found that out the hard way and had to purchase another lock compatible Z-Wave repeating device. The SmartCode 916 touchscreen electronic deadbolt is not waterproof. Programs, back down vermin, but sturdy legs. What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. Tustin lever. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. no new screw holes required. The Mastercode must be 4-8 digits. Review (mpn: 99160-002 for sale) 99160-002 916 915TRL11P Wave Deadbolt KWIKSET Touchscreen Smartcode Nickel Ul It is missing the keys, otherwise has all of … As a part of my Control4 system, I have two SmartCode 916 locks. Maybe that will help…. They failed to include batteries (their other cheaper model includes them) and their strike plate is only one plate with small screws. ... After a few months pressing the numbers is not recognized by the screen. Fits standard doors (1-3/8in. Any ideas what could have caused this problem or how could i solve it? If you have not already done so, perform the door handing process while the door is open. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. Kwikset SmartCode 916. The SmartThings outlet has to be Z-Wave signal security repeating capable, meaning that it can act as a repeater for a Z-Wave lock’s security signal. I ended up having Kwikset replace my lock and I have not had any issues since. I have 3 kwikset 916 touchscreen deadbolts. Someone may already be the Owner of the lock. The Mastercode must be 4-8 digits. Cancel Unsubscribe. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. The Kwikset SmartCode 916 Zigbee Touchscreen Deadbolt combines all the features of the popular 914 Series deadbolt with a new, capacitive touchscreen keypad for a sleeker appearance and a more modern interface. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock, Traditional Style, Satin Nickel (Amazon Key Edition, Amazon Cloud Cam Required) ... That means that they have been opened due to being a photo sample, a tested working customer return or having damaged packaging. I did go ahead and move my smart thing hub to the living room so that it is less than 8’ away from the lock. December 20, 2018 - Comment. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support I have multiple GE switches within 3 ft of the lock too. I did, however, experience frustrating random device disconnects from a Kwikset 910 Z-Wave model located in the garage, which is farther from the hub. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… SmartCode is a one-touch locking motorized deadbolt. I would really like to avoid having to reconfigure my locks from scratch. Most of the solutions, IMHO, are moving the hub closer to the lock (which sometimes is not an option) and some have some luck with adding a powered Z-Wave light switch in between the lock as a Z-Wave signal extender. Kwikset Smartcode 916. The 914 has a zwave plus board. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Powered by Discourse, best viewed with JavaScript enabled. I too have a few GE zwave switches. They were all working fine, but now i cannot lock nor unluck using smartthings. Weird. Has anyone seen this before? Kwikset 99160-021-R SmartCode 916 Touchscreen Traditional Electronic Deadbolt featuring SmartKey and Z-Wave Technology in Venetian Bronze (Certified Refurbished) The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. It is not enabled by default. I can push the A link button and then the lock starts working. Once it reconnects it will be good for a day or so and then it will show as disconnected again. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. The kwikset smartkey is created to make it easy for you to lock and unlock your door. Upon receipt Designer Entryway, LLC. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. I just turn the manual lock mechanism to fix it. Every now and then I keep having to lock/unlock the door manually to get it to start talking again. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. And not tonight it went back to unavailable. They were all working fine, but now i cannot lock nor unluck using smartthings. Disassembling the lock is the first step you should take. I'm guessing Kwikset is not waking up to accept a command. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. Buying the kwikset smartkey is one of the best decisions I made. You … If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. I spoke too soon. The interior for this model is not designed for exterior use and should be undercover and needs to be protected from the elements. Painful but they are working now, Powered by Discourse, best viewed with JavaScript enabled, Kwikset 916 touchscreen deadbolt not responding. i have a 916 from home depot , but was working randomly , so my dealer offer me an 916 from control 4 , and its the same problem , now he is telling me that maybe i need to get the yale doorlocks , but is 400 dlls each and i need 3 , anyone using smartcode without issues ? Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. Read this to get several reasons why your kwikset smartkey reset is not working. CEDIA 2014: Kwikset Displays SmartCode 916 Touch Screen Lock. The same thing happens to my GoControl zwave thermostat upstairs. traditional key provided. ... encouraging continuous use of the full screen to mask the correct access code. Swapped out a 910 which has no keypad just a key lock with zwave - still working just fine for a couple years - this one is now on the back door. We are not a … Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. My routines are executing as expected too. Several vendors waive restocking fees if a subsequent order is placed of equal or … For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Designed to allow fast code entry, the touchscreen is … How to fix your kwikset when a simple reset is not working. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in the home. I have installed 3 of the Kwikset 916 z-wave locks in my residence. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. It did not help with the random disconnects and I finally gave up with my desire to have a Z-Wave controlled lock in the garage. Touchscreen door locks aren’t new. On my Smartcode Touchscreen, the touchscreen is unresponsive. 2. 1. Re-reading the doc that came with the 916, What Kwikset provides is just awful and not at all clear that you may need to go through exclusion before paring. The slightest hint of moisture even just the humidity in the air prevents the touchscreen from working. traditional key provided. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications. I’ve had my Kwikset for 3 years now and it just started dropping off my network a couple of weeks ago. 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