Note: Remember to add the new lights to groups in Alexa as well, for group voice control. I didn’t even have to do anything in Alexa to get it to work. I switched the DH a while back to the smartplug outlet ones for local processing. I’m wondering if the recent Firmware update had anything to do with it. Ensure your Alexa app is up to date. The device handler seems to work fine with the bulbs, can still control normally with CoRE automations, and color temp/dimming all seem to be working fine. What do I do if Alexa fails to discover my devices? Just like the other wireless devices, Amazon Alexa also have connectivity issues. “square plug”. If I switch back to the custom DH i originally used, it works again. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. For plugs with lights, release the button once you see the LED light up. My bedroom lamp now isn’t working but was though. In my case, it is something to do with switching over from the OSRAM RGBW custom DTH to the local Zigbee RGBW DTH (in order to take advantage of local processing). Why does the device’s status Show “Offline” on Alexa? Press and hold the button on the plug. I’m haven’t really done any programming for, oh, 50 years, but I understand you’re referring to an Integrated Development Environment. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE Plug is connected to the C by GE app. Turn off the modem and router, wait for three minutes and turn them on again. That works perfectly, didn’t realize ZLL was a device handler I could use. (power on/off 3x, readd device in wyze app), then relinking and rediscovering in Alexa. I originally had the ST plug that came with ST HUB V2. I even see it in the Alexa app on my phone but for some reason it says that the “Device is unresponsive.”. Do NOT tap on Discover devices yet. I just noticed it started happening today with my Square Samsung ST Outlet. I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." ST Shows plug as online I was able to connect ALL 4 devices to ST without any issues, i can turn on/off from the app as well as add them to routines or scene without issue as well. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. Tap on the three lines in the upper left-hand corner. I’ve taken all the steps you’ve taken as well, but nothing’s worked. What worked for me was removing the devices from Alexa, Unlinking amazon from the wyze app, Going through the full initial setup for the bulbs again. My internet connection is fine and lights turn off and on via Lutron App, however does not work with Alexa … Harmony hub, Ring and Yamaha Multicast. Did you … Launch Amazon Alexa app on your smartphone. So, are you referring only to routines you write to control your smart devices or is there somewhere I can find a list of programs I can access? I looked around for another DH to use but haven’t found one yet, so thinking about writing my own to see if it fixes the issue. 2. Your wireless connection … Alexa might seem to be unresponsive because your Echo is too far away from the router. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. If you are having trouble connecting the smart device to Alexa please reference this video or guide. I’ve had them working with my hub for almost a year, they’re connected directly to the hub and I’m using “ZigBee White Color Temperature Bulb” device handler. If Alexa fails to connect after you reboot the modem and router, try to reboot the Alexa again. The devices still respond to voice commands. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). The power button is present on the top of the Alexa. Go to Add Device; From the list of device types, Select Light. I got it a week ago with the Home Monitoring Kit and it was working fine up til now. Third-party smart plugs: Unplug and wait 10 seconds. Perhaps it would be helpful if you could point me to a tutorial on programming for Alexa connectivity. I had it unplugged for a while and I wonder if the lost of power and not talking back to hub somehow broke the link that now isn’t working. Blue light spinning for a moment or two. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: error Outlet is offline I was using an Iris smart plug and changed it to another one that was similar…don’t know what you would change the wall switch to…someone else here may be able to help. This is one of those “is it Alexa, or is it Smartthings”? Getting the “debug handlePostV3” from Alexa in the logs. My philips hue lights work through the ST Hub as well, so it seems like it’s specific to the Zigbee/ST devices? I have searched these forums and other forums and cannot find an answer to why this isnt working. Tap on Skills & Games. Check if there are any Internet connection problems. In the IDE go Into the device and edit the device handler. smarth things it works perfect. These are … I tried resetting hub and no luck Its get found my alexa but wont do a things. Swipe right to reveal menu or tap on menu button. Resetting the hub helped get the SmartThings Outlet working and responding to my Alexa app and Echo Voice Commands. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. It’s been working fine until this morning. Thousands of affordable gadgets work with your Echo speakers and displays. I am emulating a real device via API. Kind of hard to go “fiddle around” with Smartthing hub and devices when it appears to be working great! Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. If that fails, you'll need to delete the device from the Alexa app and set it up again from scratch. Read More:- https://troubleshootalexadevice.yolasite.com/BLOG.php, https://troubleshootalexadevice.yolasite.com/BLOG.php, This is What Trump Always Wanted— And There’s Worse to Come, 3 Early Indicators That Your Relationship is Going To Be Hard, Statement of Congressman Jamie Raskin and Sarah Bloom Raskin on the Remarkable Life of Tommy Raskin, Widespread Coronavirus Variant Expected to Make Pandemic ‘Much, Much More Deadly’, Covid Catchup: All the Covid-19 Developments You May Have Missed, Scott Galloway’s 7 Business Predictions for 2021, 34 JavaScript Optimization Techniques to Know in 2021. If … The Leviton app turns it on/off fine. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. 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