The Leviton app turns it on/off fine. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. If not, check your internet access and remote control settings. How to reset 2nd-generation Echo, Echo Dot 1. Try to reboot the smart device and re-discover on Alexa. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. I’ve disabled the switch in Alexa and re-enabled it a couple of times. I have a problem with Alexa Examples are listed below: Alexa, turn on my smart bulb. They are connected to a hue bridge (version 2) and and Amazon Alexa. Why does the device’s status Show “Offline” on Alexa? Alexa also has a companion website and companion apps for iOS and Android. Through the process of elimination, the parts that are proving faulty may be narrowed down quite simply. Occasionally one of the spot lights does not turn on first time via the Alexa voice command, but when you repeat the command it often corrects it. It will light up and the ring will turn blue for a minute or two. Recent news reports in the last week revealed that Amazon has thousands of workers listening to Amazon Echo aka Alexa voice assistant recordings. Alexa, turn on my smart plug. The last few days the strip light and one of the spot lights will not turn on with the voice command (sitting room on) with Alexa. The Echo Show is a relatively simple device in that it does not contain many components. Alexa, set my smart bulb to 70 percent brightness. … To do this, first, open the Alexa app. MORE: The Best Products That Work With Amazon Alexa A pulsing ring that alternates blue and cyan indicates that the device is in the process of responding … Scroll down to where it says Registered To with your name listed. Alexa - Nanoleaf skill not working properly So, I’ve two Nanoleaf products, the first light panels and the brand new hexagon shapes, alexa works nice for the old light panels, but I does not with the shapes, I’ve tried to uninstall and reinstall the skill, but it doesn’t work, not even powers it on and off. Once the ring turns yellowish orange, launch the Alexa app that you just installed on your phone. Alexa, dim my smart bulb. Double check whether Kasa App can remotely control the device or not. Step 2. To the right of this setting, tap Deregister. (Note: Your device’s name for example: “My Smart XXX,” can be modified in the EufyHome app. If the Echo Show does not turn on after the previous options, it is likely that the motherboard needs to be replaced. Still no joy. Wireless connection could have been lost. Alexa says it’s unresponsive. Then, tap on Devices > Echo & Alexa and select the device you want to reset from the list. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. This is my first Leviton smart device. Alexa fails to discover devices, how can I do? Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. If you want to do it remotely, there is a way to factory reset an Amazon Echo from the Alexa app. Say simple commands to Alexa.