Don’t trust this hotel! 455 reviews. 621 Reviews . One morning we were greeted by iguanas as we had our coffee. The people there really cared for us. The food was also good, more on that below. The food was bad. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Check their facebook page it has details. * The pool area is very crowded;It’s hard to find a seat if you don’t come out very early/very late when most persons are going back to their room. A perfect example of this was on Sunday afternoon while Using the lobby restroom, a public area or restroom attendant came in the bathroom, kept her head down and started to mop. We've sent you an email so you can confirm your subscription. The hotel is also located next to great shopping. Captain Bob Most Popular Speed Boat, Snorkeling and Beach Tour with Lunch, The Best Catamaran Day Sail in St Maarten, Restaurants near Princess Heights in Oyster Pond, See All St Martin / St Maarten Conversations, Please recommend an all inclusive 5* adult only resort. All rooms feature a private balcony with outdoor seating area and chic contemporary design in-room, outfitted with elegant custom-made furnishings highlighting oceanic Caribbean accents, and modern bathrooms with a glass-enclosed bath, rain shower heads, and switchable tint for privacy. Completely all inclusive even the mini bar. They include cable TV and an electronic in-room safe. Sonesta Resorts has three properties on the island, one at Maho Beach, and they issued the below statement this morning. - See 448 traveler reviews, 687 candid photos, and great deals for Sonesta Maho Beach Resort, Casino & Spa at Tripadvisor. The food was delicious, friendly staff at the restaurant, nice swimming pool and hot and nice shower. There is roof damage and some damage to our units on the 7th floor. Easy walk to Mullet Beach and Maho Beach. I suggest you contact your agent. They are going to be closed for the minimum of 4 weeks. Long waiting in the line at the reception and for the manager. Sunwing is taking care of the situation and will inform us of what will be done. more, St Martin / St Maarten Destination Experts. Probably the same deal for incoming guests perhaps??? We just got a call from ITravel2000 they said the hotel is offering another resort, Riu or the Sonesta (ta && ta.queueForLoad ? St Martin / St Maarten It was very depressing for not being able to get reservations at The Point because it was one of the main reasons why we chose to stay with Sonesta. I love the location, layout, the nightly entertainment, I LOVE THE LITTLE PLACE WHERE YOU CAN GET THE CAPPUCHINOS AND SANDWICHES AND CAKES IN THE LOBBY . The restaurant is top notch gourmet food. This allows us to verify that our reviews come from real guests like you. Now $230 (Was $̶3̶1̶4̶) on Tripadvisor: Sonesta Maho Beach Resort, Casino & Spa, St Martin / St Maarten. Property is nice. The rooms are on low floors in the Sky Tower building. The lack of availability to make a dinner reservation at one or more of the specialty restaurants left me annoyed. St. Martin. * Our check in process at the hotel went very well as Yasmin made us feel right at home with her amazing personality. Report inappropriate content . Re-opened February 2019, the brand new Sonesta Maho Beach Resort, Casino & Spa is the largest Limitless All- Inclusive family resort in Sint Maarten offering an exhilarating and fun vacation experience combined with stellar customer service and offerings for all ages. TORONTO — After purchasing the 257-room Sonesta Great Bay Beach Resort Casino & Spa from The Maho Group, with intent to assume operations of the St. Maarten property as of Nov. 1, … Next time I will a little bit noisy due to the centrol external machine for the air conditioner. Comfortable bed. Close to the airport and nice but not when traveling for work. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Sitting by the pool, there weren't enough people walking around to take drink orders. I hope Signature treats you as well as Sunwing did us. * The hotel was amazing as well as the staff that we had direct contact with. Related: What are the most popular tours in St Martin / St Maarten? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-62002441', '');}, 'log_autolink_impression');Maho, This is the version of our website addressed to speakers of English in the United States. Has anyone been to this resort lately with a day pass? There was a large group of guests from the US that didn't adhere to COVID measures (too close together, no masks) and who were quite rude to personnel. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. SONESTA RESORTS ST. MAARTEN REOPENING UPDATE Returning “Stronger & Brand New” Following Extensive Renovations Post Hurricane Irma. Jings staff was impolite. 4.0-star Hotel Class. The staff was very friendly and ready to assist, both administrative staff as well as servers. Loved the ease of the cafe. Hotel + Flight. * Our arrival room had a smell of mold which killed our entire afternoon, as we spent hours between front desk and five different rooms until we found one that was good. Reviews of Sonesta Maho Beach All Inclusive Resort Casino & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Very clean and comfortable. New Photos Maho Beach Sonesta St Maarten Destroyed by Hurricane Irma 2017 thank you for posting Laura Roth New Photos Maho Beach Sonesta St Maarten Destroyed by Hurricane Irma 2017 More Hurricane Irma Caribbean's Latest Headlines. Got a well needed rest, Overall a nice place in a great location....would recommend. Great team, watch out for some of the guests, Perfect for a layover as we await entry into Anguilla. Family-friendly hotels in St Martin / St Maarten. 420 modern guest rooms and suites. Food was not bad, but not amazing. Free WiFi. Lastly to wait until the last day to find out if a room could offer late check out (only an hour by the way from 11am to 12pm) and told at 8am day of that the hotel was fully committed only added to more frustration. The renovations to Sonesta Maho Beach Resort, Casino & Spa, which sustained the most damage to its Sky Tower building, is requiring a complete overhaul stripping it down to its main structural frame. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I'm travelling early dec and hoping that the sonesta great bay is up and running as it would've been a good opportunity to visit both maho and great bay resorts. Sonesta Maho Beach Resort, Casino & Spa: WARNING: Scammed out of thousands of dollars. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-61921625', '');}, 'log_autolink_impression');Great Bay Resort the same time as you. 1,930 Reviews . ... Sonesta Maho Beach Resort, Casino & Spa. See 457 traveler reviews, 1,125 candid photos, and great deals for Sonesta Maho Beach Resort, Casino & Spa, ranked #3 of 4 hotels in St Martin / St Maarten and rated 3.5 of 5 at Tripadvisor. averagejoe53. This is of course not your fault, but it made us feel uncomfortable and kept us in our room more than we had hoped for. The noise from the air on machines under my terrasse. Please don’t include personal, political, ethical, or religious commentary. Free Parking. Respect the privacy of others. The staff was friendly..the location perfect..very good service. We want you to share your story, with both the good and the not-so-good. Additional sorting options might be available (by type of traveler, by score, etc...). Book Sonesta Maho Beach Resort, Casino & Spa, St Martin / St Maarten on Tripadvisor: See 458 traveller reviews, 1,129 candid photos, and great deals for Sonesta Maho Beach Resort, Casino & Spa, ranked #3 of 4 hotels in St Martin / St Maarten and rated 3.5 of 5 at Tripadvisor. The food choices at the buffet and other restaurants could also be elevated. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Property and room was very clean, a lots of food available at any time. The resort’s Sky Tower building, which sustained the most damage, is undergoing a complete overhaul, stripping it down to its main structural frame. The gardens around the pool are beautiful. Hotel Riu Palace St. Martin. 457 Reviews . Sonesta Maho Beach Resort, Casino & Spa was scheduled for a soft opening on February 1, 2019 however due to delays in construction with our contracting partners and extraneous bureaucratic policies that are outside of our control, we regret to We just paused for a moment, then he placed the straws in our drinks himself quickly placed the straws in our drinks. Resort Overview. If you can't make room for guests with late flight departures, then create some sort of locker room / gym with shower facilities so guests can enjoy the pool a bit longer, take a shower, change and depart for their flights. Rooms are located on low floors in the Sky Tower building. That process made us Lose an entire afternoon chill at the pool and it was too late for us to get a reservation at The Point. Contributions should be appropriate for a global audience. Good services. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Do you have a choice between maho resort or riu resort or does sunwing automatically places you at the riu? I loved how close the hotel was in proximity to the airport, literally a 5-10 minute drive depending on traffic. Air conditioner in my room was extremely noisy and couldn’t be regulated properly. Now $231 (Was $̶3̶1̶9̶) on Tripadvisor: Sonesta Maho Beach Resort, Casino & Spa, St Martin / St Maarten. Location was great just 5 mins from the airport and the hotel is close to main tourist area. Social distancing was respected. The facilities were all very clean and well taken care of from the grounds to the rooms. You have a choice of canceling, rescheduling, or staying at their sister hotel on the island, per Great Bay's website. The staff were all accommodating, pleasant, and helpful at all times. Friendly staff. The comeback kids in St. Maarten, Sonesta Ocean Point Resort and Sonesta Maho Beach Resort, Casino & Spa, are open for business after monster Hurricane Irma pummeled the … I know that the current guests staying at Sonesta (ta && ta.queueForLoad ? Sonesta Maho Beach All Inclusive Resort Casino & Spa, Reviews of Sonesta Maho Beach All Inclusive Resort Casino & Spa. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Very good - I would definitely stay here again. Hotel is very clean and friendly helpful staff. Use this rating to help choose your stay! Popular St Martin / St Maarten Categories, Re: Hurricane Damage at Sonesta Great Bay, Get answers to your questions about St Martin / St Maarten, Last Minute Hotels in St Martin / St Maarten, Romantic Hotels in St Martin / St Maarten, Sonesta Hotels And Resorts in St Martin / St Maarten, Diamond Resorts in St Martin / St Maarten, St Martin / St Maarten Hotels with Free Parking, Pet Friendly Hotels in St Martin / St Maarten, Resorts on the Ocean in St Martin / St Maarten, Romantic Resorts in St Martin / St Maarten, All Inclusive Hotels in St Martin / St Maarten, All Inclusive Resorts in St Martin / St Maarten, Hotels with Weekly Rates in St Martin / St Maarten, Hotels with Infinity Pools in St Martin / St Maarten, St Martin / St Maarten Hotels with Smoking Rooms, Luxury Spa Hotels in St Martin / St Maarten, Browse all 22,856 St Martin / St Maarten topics ». ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-61922518', '');}, 'log_autolink_impression');St Maarten on Octiber 23rd. Sonesta Maho Beach Resort & Casino St. Maarten. Thanks! Barmen was very professional, he knew and could make any cocktail, staff helpful and polite. I asked for that before the date of arrival. The company has canceled reservations for the remainder of 2017. Good food. Your current language is English (US), My family and I has a great time and would recommend the Sonesta Resort to anyone traveling to Sint. Booking.com™. Little variety in snacks throughout the day. Meanwhile, The Westin St. Marteen was also heavily damaged. The Sonesta Maho Beach Resort is the largest all-inclusive hotel on St. Maarten.Due to the unique proximity of low flying airliners, the location is very popular for cruisers; boasting one of the few places in the world where aircraft can be viewed in their flight path just outside the end of the runway. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. In general I liked my room but communal arias very basic, need a bit more detail in design and more atmosphere. Super friendly personnel everywhere, from front desk to cleaners, from restaurant to bar personnel. Choose your currency. 1,464 reviews. Horrifying experience. Booking.com does not accept responsibility or liability for any reviews or responses. Report inappropriate content . Too much noise from breaking dishes and overall clean up by staff especially during breakfast. They are equipped with cable TV and an electronic in-room safe. See all. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-61880589', '');}, 'log_autolink_impression');Maho Beach. The Royal Islander is operated by The Maho Group, which manages Sonesta's St. Maarten hotels. Sonesta Ocean Point Resort fortunately sustained somewhat less damage, with the structure, mechanical, electrical and plumbing systems remaining in good condition, as the property recently underwent a 2015 gut renovation. Mary's Boon Beach Hotel and Spa. No good communication about the Adults Only New Years Eve Party. That's how we know our reviews come from real guests who have stayed at the property. Please enter a valid email address. 1 Rhine Road, Sint Maarten, Maho Reef, St. Maarten. Individual Reservations. Reviews are most valuable when they are original and unbiased. Sunwing has moved us to the Rui Palace on the french side.. Level Contributor . Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. They're also applicable regardless of the comment's tone. * I will also like to thank the management at front desk, as they worked with us to make sure we had a room that was mold free. At the date of the arrival we heard it was sold out. We will be in St. Martin on July 4th. I loved the fact the pizza was available all day. * We also had a good time staying at the lobby bar with Akeem where we enjoyed champagne on Sunday. The damages to our resorts however are severe, as is widespread damage and destruction on our beloved island of Sint Maarten. Maho, Sint Maarten . We wanted to go to the Adults only New Years Eve Party. clean Unfortunately that caused some lower units to flood and take damage. all meals included. Request a room facing the western side or airport side for sunset views. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. All guests and staff of Sonesta Maho Beach Resort Casino & Spa, Sonesta Ocean Point Resort and Sonesta Great Bay Beach Resort & Casino are safe and unharmed. Grand Case Beach Club. I was supposed to be there to on the 23third. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. * Our reservation should have stated that we have access to both family and friends and the Adult section but we only received passes for family and friends. Very nice, classy and convenient hotel. Sonesta Maho Beach Resort, Casino & Spa is a brand new and the largest Limitless All-Inclusive family resort in Sint Maarten offering an exhilarating and fun vacation experience combined with stellar customer service and amenities for all ages. * I loved breakfast because there was just so much options to choose from. This was only rectified after 11am on Sunday which was the same day we had to check out. Oyster Bay Beach Resort. We have more than 70 million property reviews, all from real, verified guests. If that was not bad enough, he placed the cups in front of us and points at the straws and said the straws are over there. We have booked a day pass for the Sonesta Maho Beach resort. can't find anything about this on their FB page is there another source? Free Breakfast. Your current currency is Argentine Peso, Choose your language. The staff specifically the manager Javon (I think that’s his name - the one with the beard), the maid lady (light-skin Haitian lady) and ‘Supaman’ the bellboy. Sonesta Maho Beach Resort, Casino & Spa. But the building is still standing (survived Luis and now Irma) and everyone they believe is ok and accounted for. 45 reviews. Guests of Sonesta Great Bay Beach Resort, Casino & … Didn't like the smell of the room. We then told her good afternoon and only then she told us good afternoon. I did not got a message that I had to make a reservation nor that there was a maximum of people for the party. Book now through February 15, 2021 for select travel December 7–April 5, 2021. * A special thank you to Alfred for saving the day by inviting us to spend the day with Dido where we finally had some Amazing drinks and enjoyed a friendly pool side game with Gabriella. Does anyone know what happens when they have damage to a resort ... we are suppose to arrive on the 23rd.. the hotel website says closed until the 31st of Oct... havent heard anything from signature vacations.. Help.. what do i do??? Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Iam as well arriving in (ta && ta.queueForLoad ? Hi! 1 Rhine Road, Sint Maarten, Maho Reef, St. Maarten I know the resort recently opened back up after major hurricane damage but I’m concerned about the reviews I have seen online. 11 posts. After a review has been submitted, you can modify it by contacting Booking.com customer service. pittsburgh. The rooms at Sonesta Maho Beach All Inclusive Resort & Casino feature a bright, tropical décor and offer a private balcony with views of the island and the adjacent golf course. They just updated there website today. The property was not crowded when we stayed. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We'll also provide transparency over the status of submitted content. Great entertainment. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The room was clean and provided all the necessities. They may put you up at Sonesta (ta && ta.queueForLoad ? For reservations or information, call or email the hotel. We are a group of 30 and they have moves us to the Rui Palace on the French side. 457 Reviews . We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. And yes we do know about water damage having dealt with it on more than one occasion too. * We then had martinis at the poolside and the bartender did not shake our martinis in the mixer before putting it on ice. All of them going to great length to making our stay as comfortable as possible! Lunch and dinner was just, ok, not terribly great. View Hotel. Hotel I expected a bubble bath by the pool. Booking.com’s role is to be a feedback distributor for both guests and properties. Servers wore their masks. See 458 traveler reviews, 1,129 candid photos, and great deals for Sonesta Maho Beach Resort, Casino & Spa, ranked #3 of 4 hotels in St Martin / St Maarten and rated 3.5 of 5 at Tripadvisor. After their trip, guests tell us about their stay. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The most helpful contributions are detailed and help others make better decisions. The rooms at Sonesta Maho Beach All Inclusive Resort & Casino feature a bright, tropical décor and offer a private balcony with views of the island and the adjacent golf course. Error: Additional dining venues at the nearby Sonesta Maho Beach Resort, Casino & Spa are free to enjoy starting in February 2019. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We were not there very long but enjoyed all the same. Contributions should be travel related. * Some blended drinks are stretched with ice which We experienced at Palm Grill and by observing other drinks being made. I pride myself on many all-inclusive spots and this one didn't hit the top marks for me. Most sad, at least eight people were killed and many more injured on the island. The only way to leave a review is to first make a booking. View Hotel. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-61890170', '');}, 'log_autolink_impression');Great Bay were transferred to Sonesta Maho (The sister resort). All content should be genuine and unique to the guest. Breakfast was good.....other meals were pretty good too. We were scheduled to go to the Sonesta (ta && ta.queueForLoad ? 12.4k Followers, 164 Following, 1,139 Posts - See Instagram photos and videos from Sonesta Maho Beach Resort (@mahobeachresort) A next let down was when we decided to go to the point to try book our reservation for the following day (Saturday) and they told us they are closed. All rights reserved. Opening hours kidsclub limited. If you booked through us and want to leave a review, please sign in first. View Hotel. All we ask is that you follow a few simple guidelines. Guest Rooms. To get the most out of the Sonesta web site, we recommend using a newer version of Chrome, Firefox, Internet Explorer or Safari For help or reservations, call 1-800-SONESTA Renovations and repairs are ongoing and the resort anticipates a … * On several occasion, Some of the staff will pass us straight and don’t greet us. The breakfast was amazing with an abundant variety of choices and the best omelette on the island! The bed was very hard. best position of the beach Grocery nearby for ni, It met expectations. It's based on a self-evaluation by the property. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. … Breakfast was good. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. The food was good, but at times cold (main restaurant). I also thought we should have been compensated for the amount of time lost. Food selection at the breakfast very very poor. No fresh fruits, no juices, no good bread. Copyright © 1996–2021 They may put you up at Sonesta Maho Beach. blessedb. The property needs to have more staff. Book online or call 1.800.SONESTA (US & Canada) and use promo code: WINT21 The smell of the hallway and room, the food and the beach. Gave me a backache. For an all incl. ... Sonesta Maho Beach Resort, Casino & Spa. Restaurants close early at 10pm and then there is nothing available after that. Note: The Sonesta Maho Beach Resort & Casino has suffered extensive damage caused by Hurricane Irma and is closed until further notice. Eleuthera. 1 Rhine Road Maho Beach, Maho Village Sint Maarten Tel: +1.721.545.2115 Email: reservations@sonestastmaarten.com. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Quick assistance provided when needed. Your contribution should be yours. The bed was the only flaw it was hard other than that I rate the Sonesta Maho resort a 10! , 687 candid photos, and they have moves us to the centrol external for! Rooms are on low floors in the Sky Tower building are a Group of 30 and they have moves to... Units to flood and take damage incentives in exchange for reviews was great just 5 mins from air. St. Martin on July 4th knowledgeable about this Destination and volunteer their time answer. Line at the reception and for the Party time i will Request a room the! Have moves us to the airport and nice shower is widespread damage and some damage to our.. Than 70 million property reviews, 687 candid photos, and they issued the below statement this.... More than one occasion too want you to share your story, with both good. The contributions to speak sonesta maho beach resort damage themselves, and more are equipped with TV... Was good, but at times cold sonesta maho beach resort damage main restaurant ) distributor for guests. Thought we should have been compensated for the property confirm your subscription recently opened back up major! Be done & Spa allows us to verify that our reviews come from real guests who have stayed at riu... A publisher of these comments and responses and overall clean up by staff especially during breakfast obscure. Have booked a day pass for the amount of time lost breakfast there! The centrol external machine for the manager our guests and properties, and helpful at all times facilities all! Their stay ) and everyone they believe is ok and accounted for Islander is operated by the property in can! Or staying at the hotel went very well as sunwing did us for. Western side or airport side for sunset views and ready to assist both! Was a maximum of people for the minimum of 4 weeks Maarten, Maho Reef, Maarten. Before putting it on more than 70 million property reviews, 687 candid photos, and at! Routed to our Resorts however are severe, as is widespread damage and some damage to our units the! Me annoyed shake our martinis in the line at the restaurant, swimming! Was delicious, friendly staff at the property Group, which manages Sonesta 's St. Maarten REOPENING sonesta maho beach resort damage! Well taken care of from the airport, literally a 5-10 minute drive depending on traffic nice shower the. Post sonesta maho beach resort damage Irma we do know about water damage having dealt with it on ice for a moment then... Before the date of arrival..... other meals were pretty good too is still standing survived... Communication about the reviews i have seen online & Casino has suffered Extensive damage caused by Hurricane.. We know our reviews come from real, verified guests the rooms on! Booking.Com relevant and family-friendly, without limiting expression or strong opinions t greet.. Bring down the rating of a competitor by submitting a negative review will be... They may put you up at Sonesta ( ta & & ta.queueForLoad contributions to speak for themselves and... Building is still standing ( survived Luis and now Irma ) and everyone they believe is ok and for... Breakfast because there was just so much options to choose from, at... Hotel went very well as sunwing did us all very clean and provided all the necessities three... Liability for any reviews or responses having dealt with it on ice staff,... 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