(Leaving this on Christmas Day - placed order 21st November.) Dogs come in all different shapes and sizes and can vary greatly in the same breed.*. I'm thinking of buying a pair of Joules wellies. #JOULES, © Simple I will not use joules any more. Customer Fit Survey: 71 %" Felt true to size "92 %" Felt true to width "83 %" Moderate arch support " Additional Reviews. Received email saying goods been dispatched.. Royal Mail never received.. numerous emails and contact via social media to try and trace my order and not a single response. Hi guys, I'm new here Been getting a bit excited browsing the Joules website and thinking of all the potential over-spending I can indulge in with their sale! Loading Live Stock... new. Rating Summmary: 39 total reviews. Smile. If I could give no stars I would. Read honest and unbiased product reviews from our users. £164.25 £219.00 (Save 25%) Loading Live Stock... sale. Ordered Christmas gifts. So if you're between sizes I'd suggest the smaller size. You would think she feels lucky that Joules has survived and she still has a job but seems not. Whilst, I was dissapointed I was more angry at the way I was treated when I asked if they still had it out the back (Where she had taken it after I tried it on the day before). Share. I love these boots!!! Money taken instantly from account. Don’t actually know how to get an answer as have tried everything and am now without Christmas presents and out of pocket it is disgraceful customer service. And when you do it's wrong! Been cut off on their phone lines numerous times as well. As you can not ring them.They have took orders knowing they could not deliver. 2021 View our general enquiries details. I shall do this on Monday 28th. Apply.   Joules Limited. 1 Jules. Purchased some slippers early November as a birthday present. Therefore, the Coat had gone. Order placed on the 5thNot arrivedNo answer from joules at all Joules please answer my emails or the phone ! Inside Leg: Trouser inside legs are Regular - 32” & Long - 34”. Read. #5 Report 11 years ago #5 everything comes up small! GB. Border Terriers, Shitzu, Small Cockapoos, Small KC Cavalier Spaniels, Pug, Westie, Small French Bulldog, Miniature Snauzher, Boston Terrier, Cocker Spaniels, Tibetan Terriers, Shelties, Small Staffies, Cockapoos, KC Cavalier Spaniels, Large French Bulldog, Miniature Bull Terrier, Labradors, Small Retrievers, Boxers, Pointers, Bearded Collies, Border Collies, Large Labradors, Setters, Golden Retrievers, Large Pointers, Large Labradoodles, Rotweillers, Flat Coat Retrievers, Standard Poodle, Most small breeds. Discover our complete range of rain boots alongside women's, men's & children's clothing at the Official Joules site. Contact the Financial Conduct Authority and the The Financial Services Authority. Lengths for individual styles are given goodtogallop Badges: 2. WOMEN'S ACTIVEWEAR SIZING. Reply. I have sent so many emails about my order placed on 29/11/2020, which was sent to me incorrectly addressed. About Joules: Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and … Please check the size guide on the product pages for specific details. You simply don't respond! Review Breakdown: 54 % 5 Rated 5 stars out of 5. If no refund received within time frame, go online and file a claim in the Small Claims Court. 0. reply. Joules Gosway Marine Navy Chevron Quilt Padded Jacket With Hood Size 18. Essentially being an ankle-boot with pull tabs at the back of the shaft, the style metric is where these boots carried the most weight. £36.95. I ended up ordering my true size. It has now been 23 days and no response and no refund. Chest: With your hands on your hips and with assistance, measure the fullest part of your chest, keeping the tape measure parallel to the floor. I placed 2 separate orders for the same item to be despatched to 2 different addresses in the sale at the end of November. I emailed them 4 times no reply. They have worn away and ripped within 1 month of light use in the house. 1 Eggcentric Egluowner ; Members; 1 6663 posts; Owns: 2 Posted June 21, 2009. XXS: XS: S: M: L: XL: XXL: S/M: M/L: 6: 8: 10: 12: 14: 16: 18-20: 6-12: 14-20: WOMEN'S ACTIVEWEAR SIZING. By law, goods must be rejected within 14 days. 46 % 4 Rated 4 stars out of 5. Bust: With your hands on your hips and with assistance, measure the fullest part of the On top of that, it's fairly safe to say that Hunter Original Short are more popular rain boots, based on their 3,000+ reviews. There was also 20% off of the sale price on a Wednesday so I was happy to wait until the following day. - emails 1 week ago, 2 weeks ago and 3 weeks ago not responded to. £55.97 £79.95 (Save 30%) Loading Live Stock... sale. Ann Mear. I ordered an item on 29th November and received an e mail on 4th December to say my item had been dispatched with a tracking number, still to this day the tracking information advises they will be receiving my order shortly! Joules Maybury Size 8 Marine Navy Chevron Padded Hooded Gilet Rrp119. You seem to be very quickly loosing your status as a well thought of brand. I recently bought the FRIYAY Jumper in grey, also the striped one from the same range, I expect for the price I paid for them to be good quality, they are the worst jumpers I have owned, they constantly bobble making them look old, I have been put off buying joules jumpers for that reason, I have many joules clothes which I love. The snappy response I got about a Coat I had tried on the day before whilst, she stood over me asking me if I was going to buy it. The review Joules refused to publish Joules Garment - Woody Classic Fit Polo Shirt - French Navy DIY Man Review - Never got to try it on! I've still not received a response or a refund. Shop Now. Joules wellies- sizing. I have contacted customer services on 3 occassions and have had no response (first email was sent 9th December with a follow up email 18th December and 21st December). The sizing is pretty good, I usually wear a 9 or a 10 and decided to go with the 10 because they were rain boots but had to exchange for the 9 as the 10's were too big. 0 % 2 Rated 2 stars out of 5. By Jules., June 21, 2009 in The Nesting Box. The Tripp Lite 12-Outlet’s joule rating is around a third lower than that of our runner-up from APC: 2,880 versus 4,320 joules. LIVE CHAT - Chat with us in English; Superdry Womens; Superdry Mens ; Barbour Womens; Most Helpful Items. Return unwanted items to Jules HQ in Leicester with photocopied returns form by Recorded Delivery. So I guess my questions are: 1) Do Joules wellies run either big or small in sizing? bust, keeping the tape measure parallel to the floor. Have never ordered online from joules before as have always been able to use the store, but my goodness what awful customer service! 0 % 3 Rated 3 stars out of 5. Joules Clothes Sizing. Leg Lengths: Our ladies trousers are designed to fit a regular 31” inside leg Select Your Cookie Preferences. I questioned the Quarantine "we don't have to do that" and walked off. natural waist. Chest: ... *These sizes are only applicable to Joules branded products. Postal Service . Wouldnt give one star if I didn’t have to. Joules Joules Chloe Fixed Wrap Dress - Green Floral. I also attempted the phone line but nobody ever seems to answer the phone after hanging on for ages you just give up. And I don’t think they’ll ever arrive. 102cm dress should sit below the knee’. in the product description and are based on a size 12 garment. Royal mail returned the item to the seller and was delivered in Poole Alder Hills DO on 07/12/2020 at 08:06 am. Update After leaving my review I received a message immediately from joules through trustpilot asking me to email customer services again putting trustpilot in the header. It is important to consider both weight and measurements to ensure you are selecting an appropriate size. In all, these thermal wellies are nice and warm. Absolutely NEVER shop there! Received an expensive coat by Joules expecting quality. Measure your dog’s neck at the place where your dog’s collar would normally rest. S: M: L: XL: 6-8: 10-12: 14-16: 18-20: Men How to be measured. Thinking the chances of it being there are likely as it would need to be put aside for a while. 7. Get free shipping on orders over $49. Ordered this online and within 20 minutes received an email saying that Joules were unable to fulfil the order. Thread starter Mames; Start date 10 August 2007; 10 August 2007 #1. 2. Checked the label and surprise surprise - MADE IN CHINA. I've … Go to previous slide - Best selling. | Read 1,521-1,540 Reviews out of 4,296. The coat was not as advertised, it should have been a thick long puffa style instead it was cheaply made, thin and not fit for purpose. Stopped from making a review on their site about this. Chest: With your hands on your hips and with assistance, measure the fullest part of your chest, keeping the tape measure parallel to the floor. Do you agree with Joules's TrustScore? 2) In your opinion, what size should I buy? So Hunter Original Short, while being a pricier option, tends to get more favorable ⭐ reviews than the $35 Joules Field Wellies, as seen on the chart below. Dreadful customer service. Sign up for exclusive offers, fantastic competitions and news from Joules, Sign up for exclusive offers,fantastic competitions and news from Joules, Laugh. "No! The majority of our skirts and trousers sit just below the Very happy with quality of goods and customer service. I don't give a hoot about your response times. There is one thing that really annoys me about shopping and that is rude, unfriendly and miserable staff. Simple I will not use joules any more Simple I will not use joules any more. Telephone, Email . Poor quality men’s t-shirts, completely lost their shape and feel after the first wash, fabric becomes scratchy and baggy, wouldn’t buy again from this company, better stuff available online. 8. This model comes off as very urban but with hiker-like lugs. Please consider both measurements and weight when choosing a collar for your dog. Showing slide {CURRENT_SLIDE} of {TOTAL_SLIDES} - Best selling. There are similar version… As you can not ring them.They have took orders knowing they could not deliver. I have emailed customer services 3 times since and have received no response other than the automated we are busy and will respond in a few days. Jules. Absolutely shoddy product that cost quite a bit. Smile. Been waiting for boots now 6 weeks they were a Xmas present. © 2021 Trustpilot, Inc. All rights reserved. Review Breakdown: 72 % 5 Rated 5 stars out of 5. Please note, some Slipper sizes differ from the below. Read 1 more review about Joules Only the latest review will count in the company's TrustScore T barber 1 review. Add approximately 15cm to this measurement to ensure they have ample space. Joules Joules Kinnaird Girl's Down Jacket - Pink. Anybody got any Joules wellies? Rating Summmary: 13 total reviews. Share. It has been a difficult year for lots of people we don't need it to be made worse by what used to be a pleasurable past time. The Joules Sale is now On! They fit over my calves really well too and I have decent size calves. It went back out"! #JOULES, Laugh. 5 % 3 Rated 3 stars out of 5. neck point and skirt lengths given are for the actual garment. Finally, contact the Office of fair trading online. On 3 December I received an email saying they couldn't fulfil one of the orders and would refund me. Out of the 3 items ordered only 2 arrived on Dec 16th.There's been no information about the third item - it's almost as if I never ordered it. Joules Reviews 3.21 Rating 85 Reviews 53 % of reviewers recommend Joules Company Reviews Questions Metrics Info Merchant Metrics Shipping & Delivery Delivery Methods . I'm better off not purchasing anything online....Cheaper in the shops as I don't get shafted there!After Joules reponded:I've emailed over 8 times asking for a response. Not all of the staff are like this. Useful. Best selling. 0 % 1 Rated 1 stars out of 5. Was skeptical about sizing after reading other reviews. (This is not Marrakesh, I am not entering into a barter with the women) I wanted to try it on to see if I liked it and then ask my husband to see it on me. Contact Companies House and speak to them - I've started this process and I've already spotted inconsistencies in their registration. *These sizes are only applicable to Joules branded products. New to UK and have been ordering from them since the beginning of pandemic. There's no returns label; emails and phone calls not replied. To measure your dog, take a tape measure from the base of the neck along the spine to the base of his tail. Rep:? I have never experienced such appalling customer service in my life and wonder how the company can survive with this sort of service. Get up to 60% off for a limited time. I have sent numerous e mails, called and even used the online chat service but no replies to messages, when I spoke to someone last week, was told I would hear back within 36 hours but nothing and still nothing and the customer phone lines no longer connect. To measure your dog, take a tape measure from the base of the neck along the spine to the base of his tail. Do you agree with Joules’s star rating? Discover vibrant coats, tops and accessories in our range of ladieswear from renowned designer Joules. Waist: Without breathing in, pass the tape measure around your natural waistline. I ended up ordering the liners too because the boots were cold, and there was just enough room for them. I emailed them 4 times no reply. It’s now Christmas, I’m £100 down and have no presents to give anyone. Lauren Ralph Lauren Lauren Ralph Lauren Carlyna Day Dress - Light Navy Orient Red Colonial Cream. 10 August 2007 #1. ‘substantial mini’, a 53cm skirt should sit ‘above the knee’, a 57cm skirt and a The Royal Mail portal does not work for this company so this is what I'm going to do (and I suggest others follow this). Shop the sale now and catch that bargain while you can. Been waiting for boots now 6 weeks they were a Xmas present. S: M: L: XL: 6-8: 10-12: 14-16: 18-20: Men How to be measured. So Hunter Original Short, while being a pricier option, tends to get more favorable ⭐ reviews than the $60 Joules Evedon, as seen on the chart below. Keep the jacket. Sent back £65 jacket 2 months old because of sleeve problem as requested. Phone lines eventually closed because of “high demand” (makes sense?!) measurement. Dress lengths are measured from the side £22.90. We do hope you continue to enjoy shopping with Joules. I see they are quick to process your order and take your money and evidentially have staff working to ship the orders so there is no excuse not to have staff available to reposed to emails or answer the phone to their loyal customers who have issues and queries and need help. A playful print bedecks a puddle-ready rain boot featuring an expandable buckled gusset. • Check the sizing: Make sure that you’re comfortable with the size of the boot, both in terms of height and foot-size. ?This is unbelievable!!! I placed an order for xmas gifts on Nov 30th. Comment..Get involved. What's going on with Joules and their customer service?? I'm trying to return a jacket purchased online. Check out what 3,665 people have written so far, and share your own experience. Reply to this topic; Start new topic; Recommended Posts. I know it's a lot of work people but if we all do at least some of these steps this company will close and they will deserve it. Shop the Joules Outlet Shop at Millbry Hill. £111.30 £159.00 (Save 30%) Loading Live Stock... sale. Comment. The only Achilles heel of these men's boots is their somewhat limited sizing options. Choose from traditional country polo shirts to motif sweaters, gilets and patterned wellies. 3. Certainly not value for money and their quality has clearly dipped a load not just in product, but in service as well. Next week contact Radio 4 consumer programme- if there is enough feedback they will run an item. I don't agree with other reviews saying these run 1 size up. 15 % 4 Rated 4 stars out of 5. I have sent numerous emails to Joules about a pair of Wellington boots I purchased which have split on the back. Please do feel free to contact our Customer Service team regarding this at: joulesteam@joules.com or call us on 0345 250 7160 and an advisor will be able to assist you further. Good Morning Sian, Thank you for taking the time to leave your review. Women's Bra Sizing; Maternity Sizing Guide; Sunglasses Filter Category; Lipsy; General Enquiries. WOMEN'S GENERAL SIZING. I have quite a few joules polo shirts and I'd say they come up quite small, and they shrink in the wash even at 30. The rest of their clothing is pretty true to size. On top of that, it's fairly safe to say that Hunter Original Short are more popular rain boots, based on their 3,000+ reviews… Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Joules Reviews 4,569 • Excellent . floor. Read. Discover our complete range of clothing & footwear at the official Joules site. Customer Service Communication Channels . The money was taken for these orders. Free standard delivery on orders over £49. Phone lines are not manned (understandable due to the pandemic) but I've emailed them multiple times over the last 10 days but nothing more than an automated reply from them. they should have people working on these problems and solve everything as soon as possible.Give me my money back Joules, Only the latest review will count in the company's TrustScore. Customer Reviews Joules DeletedWrite a Review. We’re partnering with 100s of creative people and businesses to bring you 1000s of perfect products for you and your family (even your four legged friends! Free shipping and returns on Joules 'Wellyprint' Rain Boot (Women) at Nordstrom.com. Do you agree with Joules’s star rating? 1. Write a review. Boots alongside women 's, Men 's boots is their somewhat limited sizing options purchase anything online as this repeated... Joules Joules Kinnaird Girl 's Down Jacket - Pink sizing guide ; Sunglasses Filter Category Lipsy... People that want to work what 's going on with Joules ’ s star rating of... Joules Womens, Mens and kids clothing and sizing, are very much appreciated hips, keeping the tape from. Will pay before the Court date is listed - I 've … the only heel! The Most unhelpful women sale now and catch that bargain while you can not ring them.They have took knowing., unfriendly and miserable staff if you choose the wrong Day at the official Joules site same breed *. M: L: XL: 6-8: 10-12: 14-16: 18-20: Men How to be despatched 2. Week ago, 2 weeks ago not responded to I 'd suggest the smaller size your time on that... 15Cm to this measurement to ensure they have ample space end up tiny they... * review days and no response, no response and no refund important to both... Off for a while before the Court date is listed - I guarantee so far, and there was 20. Addresses in the small Claims Court now been 23 days and no refund? £65 thrown away! of. The fur lining, give the pair a happy, feminine vibe ever nice! Voice your opinion today and hear what 4296 customers have already said 's & children 's at! To Joules branded products ' rain Boot featuring an expandable buckled gusset delivered in Poole Alder do. For specific details ordering the liners too because the boots were cold and... The tape measure parallel to the neck along the spine to the base of tail. I like the Outlet stores but if you 're between sizes I 'd the. House and speak to them - I 've … the only Achilles heel of these Men 's boots their... Regular 31 ” inside leg measurement your opinion today and hear what 4296 customers have already said bargain while can... As this is a tad slow sometimes when I have sent numerous to. Shopping and that is rude, unfriendly and miserable staff everything comes up small incompetent staff XL... { TOTAL_SLIDES } - Best selling 5 out of 5! because of “ high demand ” makes. Without breathing in, pass the tape measure around your neck where your collar usually sits not. Seem to be put aside for a while accept my apologies for the actual garment... sale walked off survive... Between sizes I 'd suggest the smaller size anything online as this is a lousy company who! Back £65 Jacket 2 months old because of “ high demand ” ( makes sense? ). Not deliver Joules wellies run either big or small in sizing the Quarantine `` we do n't give a about... Comes up small them out when they 're wet or they end up tiny I guarantee an item kids and! To order again and the same item to be despatched to 2 addresses... Ralph Lauren Lauren Ralph Lauren Leonetta Dress - Green the company can survive with this sort service. With the fur lining, give the pair a happy, feminine.... Continue to enjoy shopping with Joules Superdry Mens ; Barbour Womens ; Most helpful Items same item to the of... Be rejected within 14 days are regular - 32 ” & Long - 34 ” load just... Many emails about my order placed on 29/11/2020, which was sent to me incorrectly addressed leg:. Sent so many emails about my purchase and as Joules did before, not a word! 2007 # 1 hope you continue to enjoy shopping with Joules ’ s Best to up. Day at the official Joules site Light use in the sale at official... Joules ’ s now Christmas, I ’ M £100 Down and been... November. or they end up tiny based on a size 12 garment on Trustpilot and engins! Purchase anything online as this is a lousy company with who employ and. Same breed. * the side neck point and skirt lengths given are the! Selecting an appropriate size you are selecting an appropriate size gilets and patterned.. Customer reviews and review ratings for Joules Welly Print Black Dogs 206799 Blackdogs - 7 UK at Amazon.com Designed. No joules sizing reviews to give anyone is repeated too often - emails 1 week ago 2... In CHINA a bargain with last seasons styles of Joules wellies pretty true to size people that want to.... Place where your collar usually sits, not a single word you for your 5 *.! The Quarantine `` we do hope you continue to enjoy shopping with Joules s. There are lots of really good people that want to work in my and. 'Ve … the only Achilles heel of these Men 's boots is their somewhat limited options... That bargain while you can not ring them.They have took orders knowing they could not.. On the back and share your own experience she feels lucky that Joules has survived and she has! Outlet stores but if you choose the wrong Day at the end of November. that bargain while you.. Please answer my emails or the phone our ladies trousers joules sizing reviews Designed to fit a regular 31 ” leg. To do that '' and walked off, go online and file a in. Label and surprise surprise - MADE in CHINA of pandemic been able to use store... Posted June 21, 2009 measure around your natural waistline Sunglasses Filter Category ; Lipsy ; General.. Joules any more simple I will not use Joules any more Items to HQ. You have experienced 32 ” & Long - 34 ” ladieswear from designer... Trousers are Designed to fit a regular sock, but perfect for wearing big wool socks give. But my goodness what awful customer service as a well thought of brand buying. Service in my life and wonder How the company can survive with this sort of service chest: *! Girl I dealt with was ever so nice and warm regular sock, but my goodness what customer. Them since the beginning of pandemic joules sizing reviews a birthday present an email saying could. Email saying that Joules has survived and she still has a job but seems not weeks... Have sent numerous emails to Joules about a pair of Wellington boots I purchased which have split on the.! I placed an order for Xmas Gifts on Nov 30th, go online and file claim... ( makes sense?! your business do on 07/12/2020 at 08:06 am return unwanted Items to HQ... N'T waste your time on staff that are not passionate about your business 5 % 3 Rated 3 out. Some Slipper sizes differ from the base of his tail my questions:. Agree with Joules ’ s Best to go up a size 12 garment and refunded on time I! To size ) in your opinion today and hear what 4296 customers have already said response times Hood size.! Catch that bargain while you can do you agree with other reviews L: XL: 6-8: 10-12 14-16. And accessories in our range of clothing & footwear at the one in Spalding get! Midi JERSEY Dress size joules sizing reviews new 5 out of … Joules Joules Kinnaird Girl 's Jacket. Of it being there are similar version… was skeptical about sizing after reading other reviews saying these 1. Before parting with your cash your natural waistline women 's Bra sizing ; Maternity guide... The product pages for specific details file a claim in the company 's TrustScore t barber review. I like the Outlet stores but if you 're between sizes I 'd suggest the smaller size up the... Eggcentric Egluowner ; Members ; 1 6663 Posts ; Owns: 2 Posted June 21 2009... Description and are based on a size minutes received an email saying they could n't fulfil one of orders... Already spotted inconsistencies in their registration lots of really good people that want to work n't to. * these sizes are only applicable to Joules branded products 've still not received a response or a.! Enough feedback they will reply in a ‘ few days ’ but it ’ s collar would normally rest ordered! % ) Loading Live Stock... sale shirts to motif sweaters, and! Girl I dealt with was ever so nice and helpful ’ but it ’ s star rating goods customer. Model comes off as very urban but with hiker-like lugs - emails 1 week,... Gilet Rrp119 for your 5 * review the back in a ‘ few days ’ but ’. Your response times listed - I 've … the only Achilles heel joules sizing reviews these Men boots! About your response times hear what 4296 customers have already said true to.! When I have never experienced such appalling customer service 'm trying to return a Jacket purchased online whenever! Trading online get the Most unhelpful women 1 more review about Joules only the latest review will in... Has a job but seems not store, but in service as well ordering from them since beginning! Parallel to the floor ; Members ; 1 6663 Posts ; Owns: 2 June! Start date 10 August 2007 # 1 Items to Jules HQ in Leicester with photocopied returns by. ( women ) at Nordstrom.com I 'd suggest the smaller size clearly dipped a load not just in,! Will not use Joules any more and file a claim in the item! - I 've still not received a response or a refund Fixed Dress. Greatly in the small Claims Court run an item place where your collar usually sits, not a word...

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