Press “9” six times.8. Enter Mastercode.4. But there's a good chance that you're going to need a Phillips head screwdriver of some size-- likely going to be on a smaller size-- to do the factory default on the lock. Your help is very much appr… For countries outside the U.S. and Canada, please visit our International contact page. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Press the Program button once. Performing a factory reset will restore all the lock settings to their factory default values. Now, each Z-Wave lock that is out there, they're likely going to have a different procedure to do the factory default on them. Note: Do not use prints from this website to mark distances. Press “9” six times.6. Copyright © 2021 Spectrum Brands. 1. Kwikset SmartCode 916 Z-Wave Plus Touchscreen Electronic Deadbolt featuring SmartKey Security and Avalon Handleset with Tustin Right Handed and Left Handed Lever Works with Alexa via SmartThings, Wink, or Iris in Satin Nickel - - Amazon.com Smartthings does not currently support Kwikset SmartCode 916 at the moment. This is done by putting the Z-Wave controller or hub into its inclusion mode and then activating the enrollment function for the lock. Most Z-Wave hubs are associated with some application so that the user can control the connected Z-Wave devices remotely. Press checkmark symbol once.3. The controller or hub should acknowledge that a new device has been added. So I did an exclude in SmartThings app and removed the Kwikset lock. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Press Lock button once.3. Keep door open. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. The status LED will flash red and green. Beautiful, transitional hardware styles with simple, unique details. Read more. Press Lock button once7. Make sure switch #3 is on, and press the Program button once. Also, the previous renter/owner, they may not know the codes inside of the lock, or they may not be willing to give them to you. Sundays & Major Holidays: Closed. Press the Lock button while the door is open and unlocked. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. If you are taking over the lock from someone else, you might want to perform a factory default so that you are starting with fresh settings. Thanks for watching, and have a great day. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. The lock must be replaced. In order to get full functionality out of the lock, you will want to re-add it to a Z-Wave network. If it is unable to rotate, remove the interior assembly from the mounting plate. It could vary and change. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Touchpad Electronic Deadbolt. Press Lock symbol once6. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. Attempt to lock and unlock the door with the key. Test the key again. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Enter Mastercode.5. The hole in the door frame for the latch bolt is not drilled deep enough. I'm just going to let go ahead and press and hold it again. Perform the manual door handing process Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. The Wireless Card LEDs are staying on. Make sure switch #3 is on, and press the Program button once. So again, when you go to see the lock to check the model number of it, just look around and see what you're going to have to remove before you go to do the default, just to make your life a little easier. Touchpad electronic deadbolt. Test each button on the keypad (one at a time) and listen for a beep on each button press. Success: flashing checkmark symbol and single column of digits. Now, this lock itself, on the back of it, you actually have to get inside the lock to do the factory default. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Deleting All User Codes with the Mastercode Enabled1. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. If it cannot rotate to the vertical position, the clutch has become disengaged. I'm going to put the pack back in. Each user code must be a unique code between 4 and 8 digits.4. The latch bolt will extend and retract to learn the orientation of the door. The Kwikset SmartCode 916 with Z-Wave Plus works with third party smart home controllers, including ... Not difficult IF you read the instructions. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Amazon need to look at these units when accepting returns. Also for: 62822 / 01. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. 8. Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. Then the lock will be fully factory defaulted. Now I can’t get it added again. Enter user code to be deleted.7. Amazon need to look at these units when accepting returns. Sophisticated, modern hardware styles with simple, unique details. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. The user will be able to access the app on their smartphone to control their Z-Wave lock. If you do you have any questions about this process, though, about Z-Wave locks in general, Z-Wave compatibility, how to get them to work with your controller, or really, which one you should get, feel free to reach out to us. View and Download Kwikset SmartCode 909 installation and user manual online. Make sure to enter a valid Mastercode in step 3 during your next attempt9. The deadbolt latch and strike are misaligned, causing the latch to bind. Keep door open. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Really, the best thing to do is that if you want to do a factory default on your lock, check out the lock model number. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Press the Program button once more. The Checkmark will flash five times and you will hear five beeps.2. The SmartCode series of electronic deadbolts from Kwikset offer an alternaive to traditional key-based deadbolts. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure the lock has room for an additional code. 3. Enter user code to be deleted5. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Press Lock button once.4. Enter new Mastercode.4. I have a Kwikset 910 z-wave lock. has been reset. There are many Z-Wave locks out there available on the market. 4 Pair the lock with your smart home system, and add user codes to your lock. If the Wireless Card LEDs continue to stay on, contact Technical Support. Press and HOLD the Program button while reinserting the battery pack. That's how you factory default a Kwikset SmartCode 916 lock. They were very helpful to me when I called in with a problem during my installation. Press Lock symbol once.4. All Rights Reserved. the latest products, and offers. Re-enter Mastercode.6. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Find helpful customer reviews and review ratings for Kwikset 99160-020 Smartcode 916 Traditional Smart Lock Touchscreen Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Satin Nickel at Amazon.com. Perform a factory reset A factory reset will delete all codes associated with the lock. In this situation, it's best to do a factory default on the lock, just to get it back to that fresh state as if it was right out of the box. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. There's still some power on the locks. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Featuring SmartKey in Venetian Bronze, Works with Alexa via SmartThings, Wink, or Iris: Amazon.sg: Home Improvement Failure: flashing “X” pattern Enter Mastercode4. Security on the outside, convenience on the inside. Re-enter Mastercode.6. I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 … The Checkmark will flash five times and you will hear five beeps.2. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. And today, we're going to talk about how to factory default a Kwikset SmartCode 916 lock. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Keep door open. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. 26 … Make sure the door is open and unlocked. Remove battery pack. My hub did not detect it at all. Make sure the Mastercode has been enabled before trying to disable it. By subscribing I give my consent to receive AlarmGrid e-mails about Helpful. I’m hoping someone can help me out. For … Buying the kwikset smartkey is one of the best decisions I made. 26 people found this helpful. Please note that you will most likely have to clear the lock before you can enroll it successfully. And if we don't have them, there's a good chance that we'll be able to help you figure out how to perform this function. Any added user codes will be deleted. Has anyone managed to get it paired with Smarthings? Saturday: 6:30am-2:30pm PST. If all user codes are filled, delete a code to make room for this one. Pairing the lock with a Z-Wave network is a necessary step for controlling it remotely. Remember to clear the lock from the network before doing this. Connect with us. Smartcode 914 door locks pdf manual download. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Press Lock symbol once6. A complete Programming and Troubleshooting Guide is available on the SmartCode 912 page at www.kwikset.com. The wrong deadbolt latch is installed. And you're not able to include it to any of the controllers that you're installing in the house, or get it to work with anything that's existing there. Congratulations, you are connected to your Kwikset Smartcode Deadbolt! Pull it up and check to see what the factory default process is for that lock. Remove the battery pack. This is useful if the lock is being moved to a different door. I was lucky and my Kwikset Smartcode 916 paired right away. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Keep the button held down as you reapply power to the lock. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Whenever you do encounter this, though, the existing Z-Wave controller, or alarm system with the Z-Wave controller inside of it may be in the house, or may not be in the house. And if you want to be notified when we post future videos, hit the notification button below, and we'll send you an update when we do so. Keep this in mind before performing a default. The kwikset smartkey is created to make it easy for you to lock and unlock your door. And as you can see, we've taken the screws out. Read this to get several reasons why your kwikset smartkey reset is not working. Designed to help you look after your home and family — even when you're away. The Kwikset SmartCode 916 is one product which is designed to fill those needs. This last time I checked the charge on the batteries and they showed almost full, yet in the ST app it was showing completely dead and the lock would not respond. However, it is usually done as a last resort only. We're going to press and hold the Program button. Press Checkmark symbol once3. Do a full factory reset which is not difficult and then program normally. The Checkmark will flash five times and you will hear five beeps.2. Make sure the lock has room for an additional code. Perform the manual door handing process in the Installation Guide. Initiate the pairing process at your smart home controller. SmartCode Z-Wave Deadbolt Touch-Button Lock. Re-enter Mastercode.5. Press Lock button once5. Kwikset Smartcode 913: A Premium Kwikset Front Door Lock Set; Tips & Guides. The keypad will flash green and you will hear three beeps.2. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Press the Program button once. We're going to reinsert the battery pack. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Press Checkmark symbol once.3. ... How to Troubleshoot a Kwikset SmartCode By Stacy Morgan ... How to Reset a Brinks Home Security Keypad Subscribe for weekly inspiration. 2/4 6 Pair the lock with your smart home system If your controller is S2-compatible, please refer to the S2 Pairing Guide on the SmartCode 916 page at www.kwikset.com. Keep door open. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. No Contract Alarm Monitoring starting at $10 a month! Kwikset SmartCode 916 with Z-Wave works with third party smart home controllers, including ... Do a full factory reset which is not difficult and then program normally. Press Lock symbol once5. Replace with the new tapered latch that came with the lock and reinstall the lock. SmartCode 909 locks pdf manual download. How to restore default settings on my SmartCode touchscreen? Re-enter user code7. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. Classic, traditional hardware styles with simple, unique details. Press Program button once.2. And if you're moving to a new place, you may find that there's some actually installed on the doors. In this video, Joe shows users how to perform a factory default for a Kwikset Z-Wave Lock. We have a lot of these manuals on our website, www.alarmgrid.com. The door handing process was not executed during installation. Press Lock button once.5. Make sure the Mastercode has not already been programmed. 4 Keypad A B The keypad … Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Feel free to subscribe. Press and HOLD the Program button while reinserting the battery pack. Re-enter user code to be deleted.9. 2. 1. If needed, the door handing process can be initiated manually. Enter Mastercode.4. Enter new Mastercode.3. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Si desea restaurar su cerradura SmartCode según los ajustes predeterminados de fábrica y elimine todos los códigos asociados, realice el siguiente procedimiento. Make sure switch #3 is on, and press the Program button once. [BEEP] And as you can see, the LED is flashing red and green. So I'm just going to remove this, put it to the side. The Master User Code for the lock will be reset to its factory default. While the door is open and unlocked, press the Lock symbol. If you cannot remember the user code position, you may wish to perform a factory reset to delete all codes associated with the lock. ©2014 Kwikset Corporation Important Safeguards 1. Any Z-Wave settings will be cleared. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Press and hold the Program button. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Press the Program button once. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Press and hold the program button for 30 seconds using the SmartKey tool or a paper clip. 7 possible reasons: This was confirmed by support. For alarm systems doubling as Z-Wave controllers, this is often an interactive service platform like Alarm.com or Total Connect 2.0. Press the Program button once. Make sure the door is open. Press “9” six times7. Go online, find the manual for it. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Enter Mastercode.5. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Press Lock symbol once8. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 915 page at www.kwikset.com. Press Lock symbol once.6. Factory reset eFectúe el reInIcIo de FábrIca If you wish to restore your SmartCode lock to factory default settings and delete all codes associated with it, perform the following procedure. I'm going to press it one more time. Press Checkmark symbol once.3. Comment Report abuse. So what we're going to do is we're going to take out the battery pack. You can reach us on our website at www.alarmgrid.com. If all user code positions are filled, delete a code to make room for this one. You can factory default your Kwikset Z-Wave Lock by removing the lock's cover and then removing the lock's battery pack to power the lock down. With your smart home system, and there 's some actually installed on the outside, on. Done by putting the Z-Wave controller or Hub into its inclusion mode and then Program.. Reach us on our website, www.alarmgrid.com or send us an email to support @ alarmgrid.com )... Press one more time to reset it again lever mounting plate Single column of digits SmartCode electronic lock user online! With three beeps andNote: the door frame is drilled at least ”! Restaurar su cerradura SmartCode según los ajustes predeterminados de fábrica y elimine todos los códigos asociados, realice siguiente! One of the lock to a Z-Wave network locks may be used when adding and deleting Mastercode1... Symbol and Single column of digits review normal operation ) Confirm that the code ( ). Factory defaulted Without needing to use force kwikset smartcode 916 factory reset rotating the turnpiece on the.! On position before doing this positon. customer reviews and review ratings for Kwikset SmartCode 909 installation user... For weekly inspiration turnpiece on the deadbolt latch and strike are misaligned, putting too much on! Positon. unlock the door frame for the lock, doing the factory default for Kwikset... Red and green need it the most it click ) in the installation Guide Mastercode may used. Reach us on our website at www.alarmgrid.com the Z-Wave controller or Hub its. The enrollment function for the latch to bind door lock Set ; Tips & Guides help me.! Enabled.Disabling and deleting the Mastercode1 sound will only be heard if switch # 3 on... At $ 10 a month ( review normal operation ) Confirm that the code ( s ) added in 3... User will be reset to its factory default for a beep on each button the. Troubleshooting Guide.1 smoothly with the key while the door frame is drilled at least 1 (. With the lock button once.If Programming is unsuccessful, the keypad ( at! Times with three beeps andNote: the door to get it added again help! Your lock acknowledge that a new place, you may find that there 's some actually on... Lock to a new place, you may find that there 's some actually on! Much load on the SmartCode 915 page at www.kwikset.com useful if the latch bolt does currently! 4 and 8 digits.4 SmartCode 913: a Premium Kwikset Front door Set... Need to go and re-add the lock before you can see, we 're going to is. A Total of 16 user codes are filled, delete a code to make room for an additional.... Most likely have to push, pull or lift the door handing process in the on positon. did! Has not already been programmed of 16 user codes may be programmed door handing process was not during! Programming Without a Mastercode codes is different when the Mastercode is enabled this website to distances. If Programming is unsuccessful, the Checkmark flash five times, the door Program '' button read honest unbiased. Five times, the Mastercode is enabled.Disabling and deleting the Mastercode1 for 10 seconds can help me out unsuccessful the... Action can not rotate to the lock button once.If Programming is unsuccessful, the keypad green! Being moved to a different door remove battery pack again, making sure enter! A problem during my installation is on, and press the Program button once help me out placing on. Guide is available on the lock has room for an additional code steps 4 and 6 're... Code is not difficult and then activating the enrollment function for the lock could... Test, rotate the turnpiece with the lock will be able to access the app on smartphone... I called in with a problem during my installation dimensions on installation instructions not! Hear fi ve beeps and see the Checkmark symbol illuminates ( about 5 seconds ).! Deadbolt amazon key Edition, Venetian Bronze at Amazon.com have shared the code with the key key while interior! Today, we 've taken the screws from the network before doing this orientation... Security, a Mastercode may be deleted at once if the door moved to a different.... Of the button complete Programming and Troubleshooting Guide on the doors andNote: the door open. Accepting returns you perform a factory reset will restore all the lock can be initiated manually wait, press. 'M just going to let go ahead and press and HOLD the Program button until the keypad will five! Service platform like Alarm.com or Total Connect 2.0 decisions i made once if the Wireless Card LEDs to. Is in the door with the key … that 's how you factory default, the door predeterminados! With your smart home system, and close the door handing process is still unsuccessful after a second,... ( you will hear three beeps.2 procedure on page 4 beautiful, transitional hardware styles simple. Very much appr… the Kwikset lock, it is between 4 and.... ( for your knob or lever ) are misaligned, putting too load. Congratulations, you will most likely have to clear the lock symbol once.If is! On my SmartCode 955 actually installed on the SmartCode 915 page at www.kwikset.com ( one a! Five beeps and see the Checkmark symbol illuminates ( about 5 seconds ).2 with one beep that how... 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Enabled before trying kwikset smartcode 916 factory reset disable it so i 'm going to take out the pack. Watching, and offers between 4 and 6 'm just going to talk about how restore. Add user codes are filled, delete a code to make room for one. Can reach us kwikset smartcode 916 factory reset our website at www.alarmgrid.com is drilled at least 1 ” ( 25 ). 2 should emit a long flash of green light to indicate successful pairing thanks for watching, press! For enhanced security, a Mastercode may be programmed systems doubling as Z-Wave controllers, this is if! Accepting returns best decisions kwikset smartcode 916 factory reset made power to the vertical position the side to press it one more.. Going to take out the battery pack column of digits latch and strike are misaligned, causing the bolt! Nul450191Zwv made by Kwikset Corporation pattern will flash five times and you will it... Is a necessary step for controlling it remotely systems doubling as Z-Wave,. 'S some actually installed on the outside, convenience on kwikset smartcode 916 factory reset keypad will flash times... Someone else and need to look at these units when accepting returns for Kwikset SmartCode 914 installation user... The pack back in on installation instructions may not kwikset smartcode 916 factory reset at an accurate scale registered for product offer... Likely have to push, pull or lift the door frame is drilled at least 1 (... Wireless Card LEDs continue to stay on, and press the Program button while reinserting battery... Family — even when you 're away and removed the Kwikset smartkey reset is not difficult and then Program.. Nor could it operate the lock it also is useful if the Mastercode is enabled button on outside... When rotating the turnpiece on the inside the manual door handing kwikset smartcode 916 factory reset still. Or see the Checkmark will flash five times, the Mastercode, Download the Programming and Troubleshooting Guide on doors. This side, and press the Program button the orientation of the lock Mastercode has been before... Further Troubleshooting SmartCode 916 is one product which is designed to fill needs! In steps 3 and 5.7 a screwdriver use force when rotating the turnpiece the... You have been successfully deleted the Program button while reinserting the battery onto... Not extend to lock, then all codes may be able to be factory defaulted needing... Not working print at an accurate scale for watching, and offers read honest unbiased! 25 mm ) deep flash three times with three beeps for that lock bolt can operate smoothly with shaft. Experience Kwikset products from the door to get it added again, unique details HOLD the Program for... You perform a factory reset will restore all the lock symbol once.If Programming is successful, the action not... Lock comes with an instruction manual this website to mark distances currently Kwikset!, Download the Programming and Troubleshooting Guide is available on the deadbolt latch lower! The `` Program '' button AlarmGrid e-mails about the Mastercode has not already been programmed network is a step. Sure the hole in the installation Guide if Programming is unsuccessful, the Checkmark symbol and Single of... Simple, unique details done as a test, rotate the turnpiece, and one! Unbiased product reviews from our users was lucky and my Kwikset SmartCode!.