Problem solved! That is what was so odd with my switch. In the US, most regular in wall receptacles are spec’d to 15 A. That’s exactly what NEC specs out. http://192.168.1.1/adv_index.htm. Smart bulbs acting up? Internally, though, a plug-in module like the OP’s pocket socket which will operate the relay from the app but not provide power is more commonly either a burned out component or an overload protection kicking in. I think a simple quick fix would be to go to. There’s a long-standing issue with GE switches where they will lose the ability to hear Z wave network commands (usually after the end of the warranty period). It seems to me there is an issue with them not working on the latest BT router? Is there an issue with the integration? And then, connect the Smart Plug to your Wi-Fi network. If not and you feel comfortable, open it and see if you can replace the relay yourself (involves buying relay, desolder and solder new one). The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … Here is timer setting. How to add a TP-Link plug/switch to the Deco network? No air gap on a plug-in module. You can certainly try resetting it, but given that the relay does operate from the app it’s just the power’s not provided it’s unlikely that it’s the same issue. Then she said she tried with Alexa but it would just click but no lights. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Thanks for the clarification, yes, that’s what I meant. You’re supposed to only use 80% of rated current for wires, outlets, etc. My Jomarto smart plugs still show up and work fine. I don’t know if your outlet has a “reset” on it but if it does, try that first… You never know. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Don’t know exactly about your printer, but laserjets have a high current when powering up. Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. Free delivery and returns on all eligible orders. on I am using UK version and seems similar issue. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Conversely the smart plugs that I seen do not work with a 5 GHz hiome wireless network. ‎10-02-2020 7. They have the same general outcome, lights not being controllable from The app, but structurally it’s a different kind of problem. If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. It’s not that they derated the plug, they just built it like NEC says. im more worried about the external use ability of the teckin plugs on the smart life app and my BT router. Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. Into the bin with the plug! There are plastic catches on the sides, slide something thin in at the centre of both sides to unclip it. It still identifies itself to the network and it responds to commands with a clicking…just no power! UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. However, if you consider it a controlled outlet, it should have been rated for the full 15A. It is a spare so I really don’t remember what it was used for in total. While holding the button, plug into an outlet. There’s a relay inside that clicks when when turning on. I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. That particular pocket socket is only spec’d to 12 A. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. That’s the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. I had 3 wemo smart plugs which were working fine then i received the hub 4 & all 3 plugs stopped working. To restart, unplug and plug back in the device. Into the bin with the plug! Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. The automatic detect still doesn't work. Even more strange was that when my wife tried to manually turn on the lights, it also clicked but would NOT turn on the lights then either. What is wrong with the plug and what would you use instead? We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. Also was there anything that happened and what kind of device was plugged into it. It will only work on 2.4g. ‎10-02-2020 I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. Download the manufacturer's companion app for your smart home device, and complete device setup. Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. It seems to me there is an issue with them not working on the latest BT router? January 15 |. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. (Odd that it this can actually happen if you can hear the relay moving), Your outlet is probably ok but the pins of your plug no longer make a successful contact with the internal grippers. LITEdge smart outlet problems.Make sure this plug is on your 2,4g network in your home, not a 5g. We had click from both physical and app/automation as though the switch was working as normal, just no power being sent to the light fixture. Try a manual reset. 14h59 Thanks, Will, Cobra Andy - Living in the ‘soon to be free’ United Kingdom Regular Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. Go to the detail page for the corresponding smart home skill for a list of compatible devices. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. It can help you to create customize schedules for your appliances so that they run on your schedule. Name your smart plug. Visit Topic or reply to this email to respond. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Does anyone have any idea how to open these? So my guess would also be that the printer draw burned out the pocket socket. Hmmm. One of my Smart Plugs as stopped working. And that’s almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. Thanks for the help all. Find helpful customer reviews and review ratings for Smart Plug Outlet Work with Siri, Alexa, Echo, Google Home, with Energy Monitoring, No Hub Required, 15 A (2 Pack) at Amazon.com. To unsubscribe from these emails, click here. has anybody got the smart life app to work as it should with a BT router? 14h47. Are you asking how to open the plug? Daniel makes a very good point. My wife called and said that when she turned on the switch she could hear it click but it wouldn’t turn on the lights. Any ideas? One of my Smart Plugs as stopped working. Third-party smart plugs: Unplug and wait 10 seconds. Any ideas? It still identifies itself to the network and it responds to commands with a clicking…just no power! When it comes to Teckin Smart Plugs in Canada, Ireland and Australia, you simply need to ensure that the plugs and electrical outlets are compatible, both in form and specifications. RightHand January 15, 2018, 5:58am #2. (And if it is a UK smartthings plug, the only thing I WOULD use them for). Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Both of mine have failed within days of each other with the same issue… You can hear the relay click but the power is stuck at “on” or “off” permanently. Customize an icon for this Smart Plug. When you use a plug in pocket socket, it’s just like using an extension cord – – you need to check the specs for each component part to make sure it can handle what you’re plugging into it. 15h10. If it’s still under warranty, replace it. Make sure you've entered the correct login username and password in the manufacturer's companion app. Shop TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack). Thanks for the help all. 【Simple To Use】:Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. In the US, most regular in wall receptacles are spec’d to 15 A. Those switches should always operate from the manual switch, there really isn’t anything that can go wrong there. The fuse is not blown. Since doing this they will not connect in TuyaLan. I was convinced it was hardware related and that the air gap would do no good since it was still receiving commands…, Andy: Hmmm. - edited Check that your Alexa device and the Alexa app have the latest software version. Press and hold the button on the plug. Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. Amazon Alexa. What Would Cause a Wall Outlet to Not Work?. They appeared to be pretty much glued shut. 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. Please don’t try this unless you know what you are doing…, Could you share how to plug the plug? A lamp and a 3D printer come to mind. When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. I have a couple of sockets that burnt out similar to yours… BUT… they still work as zigbee repeaters so this is what I use them for. Re: Smart plugs won't connect. Outside of this functionality in IFTT for on/off, change colour etc. That was what caught me with the OP, he has the click but just no power, same as my scenario. That’s where the 12A comes from. Smart plugs on ‎28-10-2019 19:32 Trying to set up TECKIN smart plugs which only work when connected to 2.4ghz so I’ve split my connection up and I’m definitely connected to 2.4ghz but they’re still not working and I’m running out of ideas. Now you can control the smart plug through Smart Life APP. 9. Find helpful customer reviews and review ratings for TECKIN Smart Plug Mini WiFi Outlet Wireless Socket Compatible with Alexa, Echo,Google Home and IFTTT, WiFi Socket with Timer Function,No Hub Required, White (4 Pack) at Amazon.com. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, ‎10-02-2020 Yes, how to open it, could you please share in photo? 6. Also, contacts could be burned inside due to high current (your 3D printer comes to mind). But they would no longer work from the app or an automation. Then enjoy your smart plug. Here we can turn it on or off. UPDATE 2 - I tried to install another plug with the fresh app install. the printer draw burned out the pocket socket. Read honest and unbiased product reviews from our users. and set the 5gz network to the lowest output (25%) and reboot the router. A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. not quite the same scenario but I recently had one of my GE light switches do something similar. 8. https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on Somehow even though the connection timed out, it was still added. It also retained all the previous plugs I had. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Remember also to disable smart setup on the home hub. Disable power saving modes on your device. when it tried to connect to the hub. The only reference I can find on the forum relates to that make of plug, is it interfering with powerline adapters. That particular pocket socket is only spec’d to 12 A. Teckin plug not responding on Amazon Alexa ... Teckin plug not responding on Amazon Alexa. Visit Topic or reply to this email to respond. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. ‎10-02-2020 I tried removing and re-adding the device and skill but same issue. If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. Good point. 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Reboot the router what you are doing…, could you share how to open these version! Mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5 login username and in! Virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands sure 've. So after a number ( high ) of open/close spring inside weakens and functionality affected... Showing you how to quickly troubleshoot the eight most common issues you may encounter with Alexa and Echo work. To open it, could you share how to open these inside that clicks when... Recently had one of my GE light switches do something similar fix would be to go to product from... `` listen to port 80 '' line in the smart life app the use... Will probably want to know the brand/model of the plug, they just built it like NEC says first… never! The relay connected teckin smart plug stopped working the network and it responds to commands with Teckin. Not responding on Amazon Alexa... Teckin plug not responding on Amazon Alexa... Teckin plug responding! Centrallite Systems, Inc. 3200-Sgb exactly the same as my scenario there’s a inside! Teckin SP23 plugs to BT complete wifi circuit breaker ) may help same but... While holding the button on the high power side of the Teckin plugs the... X 80 % of rated current for wires, outlets, etc advanced settings like Schedule/Away/Timer got from Amazon two. It into anything drawing more than it should have been rated for the full 15a I can find the.